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How to Measure Customer Satisfaction 15 Sep 2023 Leadership, Strategy - Strong customer relationships are the benchmark of a successful company. Here’s our guide on how to measure customer satisfaction to get results. Why Scaling Down can help Founders Scale-Up their Startups 4 Sep 2023 Leadership, Strategy - Founders need to strike a balance with processes like delegation in order to succeed. How to Fundraise in the US Market 31 Aug 2023 Fundraising, Investment, Leadership, Valuation - Thinking about how to raise investment from US investors? Here’s our comprehensive guide to help you along the way. Comprehensive guide on how to set SMART objectives 7 Apr 2023 Leadership, Strategy - Check out our guide to SMART objectives to find out how to set actionable and achievable goals, whether they are big or small. The impact of recent redundancies – Q&A with Natalie Coates 28 Feb 2023 Employment, Leadership, Opinion - We spoke to Natalie Coates who brings very timely insights into how to prevent and cope with redundancies. How to avoid founders’ disputes 16 Feb 2023 Leadership - We spoke to David Farquharson, Founder of London Law Collective, about the key factors that help founders to create a great working environment and prevent disputes. How Quality of Long-Term Management Team Affects Your Exit Valuation 17 Jan 2023 Exit, Leadership, Strategy, Valuation - The quality of a long-term management team is very important to an acquirer to ensure continuity of the business for a long term. How Key Person Dependency Affects Your Exit Valuation 17 Jan 2023 Exit, Leadership, Strategy, Valuation - It is essential that founders review the business’s operations to mitigate their key person dependency risk. How Financial Records Affects Your Exit Valuation 17 Jan 2023 Exit, Leadership, Strategy, Valuation - Having accurate, up to date financial records will provide confidence to an acquirer in the key numbers. How Intellectual Property (IP) Affects Your Exit Valuations 17 Jan 2023 Exit, Leadership, Strategy, Valuation - Regardless of which type of exit you are undergoing, having an adequate IP strategy in place is essential. How Scalable Operations Affect Your Exit Valuations 17 Jan 2023 Exit, Leadership, Strategy, Valuation - The importance of scalable operations varies depending on what potential buyers are planning to do with your company once they acquire it. How Growth Trajectories Affect Your Exit Valuations 17 Jan 2023 Exit, Leadership, Strategy, Valuation - A growth story for a business looking to sell needs to be balanced between achievable and ambitious.